Webinar: Communicating with Your Staff
Communicating with Your Staff to Reimagine Your Member Journey
Description: Author Peter Drucker says, "The purpose of a business is to create and keep a customer." Put yourself into your constituents' shoes and think about what they would want to see and what their needs are. We will discuss ways to communicate with your staff on how to reimagine your member journey.
Target Audience:
All iMIS Professionals
Takeaways:
- Better understanding of your member/constituents needs
- How to think when offering a new service or benefit so you are able to promote it effectively
- How to keep a customer
- How to effectively market your offerings
Instructor: Angelia Moore, CiP,CiA,CSM,CSPO, Aks Solutions
Fees: Free for NiUG Members, $75 for Non-Members