Frequently Asked Questions

GENERAL

When is the 2021 NiUG iMIS User & Community Summit?
Tuesday, May 18, 2021 thru Thursday, May 20, 2021.

Where is the 2021 NiUG iMIS User & Community Summit?
Right here on your computer!  Once you have registered, we will send detailed information on how to log in to the conference sessions.  For more information, be sure to review the websitethe full conference agenda and the registration form.

What is the conference schedule?
This virtual event runs Tuesday, May 18, 2021 through Wednesday, May 20, 2021.  We will also have a Pre-Event Look at the event website and sessions on Monday, May 17, 2021!  For more information, download the full agenda.   

What is the dress code?
Since you are in the comfort of your own home, we'll leave that up to you!  However, if you ever are in a session and required to be on camera, please wear appropriate clothing.

How can I obtain a copy of a presenter’s presentation?
Presentations are available on the conference site a few days prior to the start of the conference.

Will my photo be taken during the conference?
We take photographs during our meetings and events for use in advertising, newsletters, and other promotional materials, including NiUG websites.  By participating in this conference you grant NiUG the right to use your name and photograph for such purposes.

How can my organization exhibit/sponsor for the 2021 NiUG iMIS User & Community Summit
Contact Michele Morgan, DES, CMP for more information. 

REGISTRATION

When does registration open?
Online registration is scheduled to open SOON.  Interested in saving money on registration?  Contact membership to see if we have speaking opportunities available! 

How do I register online?
Using your personal login and password, log into the Conference Site.

Forgot your login and/or password?  Use the reset password feature.  If you don't receive an email message, check your spam filter before contacting Member Services at (570) 243-8700, extension 1003 or membership@niug.org 

I'm not a member. How do I register?
If you ever attended a NiUG conference, you already have a login and password.

Forgot your login and/or password?  Use the reset password feature.  If you don't receive an email message, check your spam filter before contacting Member Services at (570) 243-8700, extension 1003 or membership@niug.org

New to NiUG? Create a new profile.  If you are unable to create a profile, contact us at (570) 243-8700, extension 103 or email membership@niug.org.  Once your profile is set up, you can continue your registration. 

How do I cancel my registration?
All cancellations require a written request and can be sent to membership@niug.org.  In order to receive a refund (minus a $50 administrative fee), all requests must be received on or before May 12, 2021.  No-shows and late cancellations forfeit the full registration fee.  Cancellation notifications via social media (e.g., posting on our Facebook page or a tweet) are not accepted.

How do I change an existing registration?
All registration changes require a written request to be processed and can be sent to membership@niug.org.

Event Registration includes:

  • Opening, general, and breakout sessions each day (registered to attend)
  • Two Virtual Social Hours
  • Recordings of all sessions you have purchased loaded up into your NiUG Learning Center account once the conference is over

How do I reset my login and password? 
If you need help retrieving your login and password, use the reset password feature.  If you don't receive an email, check your spam filter before contacting Member Services at (570) 243-8700 extension 1003 or membership@niug.org

Will I receive my registration materials in the mail?
No.  Any registration information will be emailed to you.